How to Sound Professional on the Phone

In this lesson, TJ Walker discusses how to approach different business relationships and how to keep them interested and engaged during your call.

In this lesson, discover how to use written notes during a business phone call instead of a script so you won't come across like you are reading a script.

Media presentation expert TJ Walker discusses things to consider when calling people, from how to talk when on the phone to how you might sound on voicemail.

In this lesson, media expert TJ Walker introduces a creative way to train yourself to avoid tics when making business phone calls or leaving voicemail messages.

Media presentation expert TJ Walker discusses how practice will boost your confidence in your communication skills when you need to make those important calls.