Dick's slogan, "...for a brighter future.", says it all when it comes to personal and business relationships. Using his gifts as an enlightening trainer, motivating speaker and discerning counselor, Dick's vision is to see a world of fulfilled and confident people with achieved goals and strong relationships.
All Lessons by Dick Marks
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3 minFREEManagement lessonFree2 CQ
A surly greeting can send customers running in the opposite direction, so make sure your clients get a great first impression with a warm and inviting greeting.
with Dick MarksA surly greeting can send customers running in the opposite direction, so make sure your clients get a great first impression with a warm and inviting greeting.
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3 minFREEManagement lessonFree2 CQ
Interested in effectively resolving workplace issues? In this lesson, learn how to give criticism in a way that enhances work relationships.
with Dick MarksInterested in effectively resolving workplace issues? In this lesson, learn how to give criticism in a way that enhances work relationships.
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2 minFREEManagement lessonFree2 CQ
In this lesson, learn the simple steps for handling angry customers to create closer working relationships. Essential tips for top-notch customer service!
with Dick MarksIn this lesson, learn the simple steps for handling angry customers to create closer working relationships. Essential tips for top-notch customer service!