Relationships
start interview

Effective Communication for Success

26 CQ
8 Lessons
Course Info
Previous...
  • Playing
    3 CQ
    6. Building Rapport in Conversations
    A lesson with Clare Mann
    View lesson

    In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.

    Building Rapport in Conversations
    with Clare Mann

    In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.

  • Playing
    6 CQ
    7. How to Navigate Difficult Conversations
    A lesson with Clare Mann
    View lesson

    In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.

    How to Navigate Difficult Conversations
    with Clare Mann

    In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.

  • Playing
    5 CQ
    8. Building Rapport While Being Assertive
    A lesson with Clare Mann
    View lesson

    In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.

    Building Rapport While Being Assertive
    with Clare Mann

    In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.

More...
  • Recommended Recommended
  • History & In Progress History
  • Browse Library
  • Most Popular Library

Get Personalized Recommendations

Let us help you figure out what to learn! By taking a short interview you’ll be able to specify your learning interests and goals, so we can recommend the perfect courses and lessons to try next.

Start Interview

    You don't have any lessons in your history.
    Just find something that looks interesting and start learning!

    4 Comments
    500 characters max

    Naomi H
    Thank you for presenting these valuable skills so clearly, and with examples. I feel that now I have more ways to tell if I'm being a good active listener who is assertive and empathetic - and if not, some new tools to correct my part of the communication.
    appreciate appreciated
     –  reply
     –  delete

    Clare Mann
    that's great - glad it so helpful.
    appreciate appreciated
     –  reply
     –  delete
    500 characters max

    Milicent B
    This was helpful....now for the practice.
    appreciate appreciated
     –  reply
     –  delete

    Clare Mann
    thanks for the feedback. yes practice is always needed. I always tell clients to pick one technique and try it. Don't try and remember everything, get one skill going well and before you know it it will become a habit. Then come back and learn another skill and add that to your toolbox!! :)
    appreciate appreciated
     –  reply
     –  delete
    500 characters max